{"id":2051,"date":"2024-12-09T06:54:36","date_gmt":"2024-12-09T06:54:36","guid":{"rendered":"https:\/\/customraremetal.com\/?page_id=2051"},"modified":"2024-12-09T07:12:13","modified_gmt":"2024-12-09T07:12:13","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/customraremetal.com\/cs\/return-policy\/","title":{"rendered":"Z\u00e1sady vr\u00e1cen\u00ed"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2051\" class=\"elementor elementor-2051\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5fb112 e-flex e-con-boxed e-con e-parent\" data-id=\"c5fb112\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2611c11 elementor-widget elementor-widget-image\" data-id=\"2611c11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"720\" height=\"391\" src=\"https:\/\/customraremetal.com\/wp-content\/uploads\/2024\/12\/Return-policy.webp\" class=\"attachment-large size-large wp-image-2054\" alt=\"N\u00e1vratov\u00e1 politika\" srcset=\"https:\/\/customraremetal.com\/wp-content\/uploads\/2024\/12\/Return-policy.webp 720w, https:\/\/customraremetal.com\/wp-content\/uploads\/2024\/12\/Return-policy-18x10.webp 18w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dcf6fb4 e-flex e-con-boxed e-con e-parent\" data-id=\"dcf6fb4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e22a5a elementor-widget elementor-widget-text-editor\" data-id=\"6e22a5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>30denn\u00ed z\u00e1ruka vr\u00e1cen\u00ed pen\u011bz<\/h3><p>D\u011bkujeme, \u017ee jste si vybrali Custom Rare Metal Factory jako sv\u00e9ho d\u016fv\u011bryhodn\u00e9ho drobn\u00e9ho v\u00fdrobce kov\u016f. Jsme odhodl\u00e1ni poskytovat v\u00e1m vysoce \u010dist\u00e9 vz\u00e1cn\u00e9 kovy a\/nebo slitiny. Ch\u00e1peme v\u0161ak, \u017ee mohou nastat situace, kdy budete muset sv\u016fj n\u00e1kup vr\u00e1tit nebo vym\u011bnit. Tato politika vracen\u00ed uv\u00e1d\u00ed sm\u011brnice a postupy pro vracen\u00ed kov\u016f a\/nebo slitin do Custom Rare Metal Factory. P\u0159ed zah\u00e1jen\u00edm vr\u00e1cen\u00ed si pros\u00edm pozorn\u011b p\u0159e\u010dt\u011bte tyto z\u00e1sady.<\/p><p>Chceme, abyste jako n\u00e1\u0161 z\u00e1kazn\u00edk byli 100% spokojeni. Custom Rare Metal Factory v\u00e1m garantuje 30denn\u00ed lh\u016ftu pro vr\u00e1cen\u00ed na vyhodnocen\u00ed va\u0161eho n\u00e1kupu, co\u017e znamen\u00e1, \u017ee po obdr\u017een\u00ed materi\u00e1l\u016f m\u00e1te 30 dn\u00ed na to, abyste po\u017e\u00e1dali o vr\u00e1cen\u00ed.<\/p><h3>Zp\u016fsobilost k vr\u00e1cen\u00ed<\/h3><p>\u2022 N\u00e1rok na vr\u00e1cen\u00ed maj\u00ed pouze kovy a\/nebo slitiny zakoupen\u00e9 p\u0159\u00edmo od Custom Rare Metal Factory. Pokud jste zakoupili na\u0161e produkty prost\u0159ednictv\u00edm autorizovan\u00e9ho distributora nebo prodejce, kontaktujte je pros\u00edm p\u0159\u00edmo pro jejich z\u00e1sady a postupy pro vr\u00e1cen\u00ed.<\/p><p>\u2022 Abyste m\u011bli n\u00e1rok na vr\u00e1cen\u00ed, produkt mus\u00ed b\u00fdt v p\u016fvodn\u00edm stavu, nepou\u017eit\u00fd a se v\u0161emi p\u016fvodn\u00edmi obaly dodan\u00fdmi s produktem.<\/p><p>\u2022 Chcete-li vr\u00e1tit jak\u00fdkoli produkt, mus\u00edte p\u0159ed odesl\u00e1n\u00edm odeslat e-mail nebo zavolat na\u0161emu t\u00fdmu z\u00e1kaznick\u00fdch slu\u017eeb ke schv\u00e1len\u00ed.<\/p><h3>Vratn\u00e9 polo\u017eky<\/h3><p>Ve\u0161ker\u00e9 materi\u00e1ly vr\u00e1cen\u00e9 nebo vym\u011bn\u011bn\u00e9 do 30 dn\u016f od obdr\u017een\u00ed by m\u011bly spl\u0148ovat n\u00e1sleduj\u00edc\u00ed krit\u00e9ria:<\/p><p>\u2022 V kovech a\/nebo slitin\u00e1ch jsou vady kvality a v\u00fdkonu.<\/p><p>\u2022 Po\u0161kozen\u00ed materi\u00e1lu dopravcem nebo chyba na na\u0161\u00ed stran\u011b.<\/p><p>\u2022 P\u0159ijat\u00e9 materi\u00e1ly s nespr\u00e1vnou \u010distotou, velikost\u00ed nebo slo\u017een\u00edm, mno\u017estv\u00edm.<\/p><p>\u2022 Nevyu\u017eit\u00e9 materi\u00e1ly, kter\u00e9 nesplnily va\u0161e o\u010dek\u00e1v\u00e1n\u00ed do 30 dn\u016f od obdr\u017een\u00ed.<\/p><h3>Nevratn\u00e9 polo\u017eky<\/h3><p>N\u00e1sleduj\u00edc\u00ed polo\u017eky nelze vr\u00e1tit:<\/p><p>\u2022 \u017d\u00e1dn\u00e1 n\u00e1hrada nebude poskytnuta za materi\u00e1ly, kter\u00e9 byly po\u0161kozeny z\u00e1kazn\u00edkem nebo s nimi\u017e bylo manipulov\u00e1no jak\u00fdmkoli zp\u016fsobem, kter\u00fd ohro\u017euje na\u0161i schopnost znovu prod\u00e1vat nebo prod\u00e1vat polo\u017eku.<\/p><p>\u2022 P\u0159izp\u016fsoben\u00e9 nebo personalizovan\u00e9 materi\u00e1ly, pokud se nevyskytnou vady kvality.<\/p><p>\u2022 Materi\u00e1ly, kter\u00e9 nebyly zakoupeny p\u0159\u00edmo od Custom Rare Metal Factory.<\/p><h3>Proces vr\u00e1cen\u00ed<\/h3><p>\u2022 Pokud se domn\u00edv\u00e1te, \u017ee v\u00e1\u0161 produkt je zp\u016fsobil\u00fd k vr\u00e1cen\u00ed, kontaktujte n\u00e1s. N\u00e1\u0161 t\u00fdm z\u00e1kaznick\u00fdch slu\u017eeb m\u016f\u017eete kontaktovat prost\u0159ednictv\u00edm e-mailu na adrese info@customraremetal.com.<\/p><p>\u2022 N\u00e1\u0161 t\u00fdm z\u00e1kaznick\u00fdch slu\u017eeb v\u00e1s provede procesem vr\u00e1cen\u00ed a poskytne v\u00e1m \u010d\u00edslo RMA (Return Merchandise Authorization), pokud je to mo\u017en\u00e9.<\/p><p>\u2022 Pro zaji\u0161t\u011bn\u00ed hladk\u00e9ho procesu vr\u00e1cen\u00ed pros\u00edm z\u0159eteln\u011b ozna\u010dte \u010d\u00edslo RMA na vn\u011bj\u0161\u00ed stran\u011b obalu a do obalu vlo\u017ete kopii p\u016fvodn\u00ed faktury nebo dokladu o koupi.<\/p><h3>Z\u00edskejte n\u00e1hradu<\/h3><p>\u2022 Jakmile obdr\u017e\u00edme vr\u00e1cen\u00e9 materi\u00e1ly, n\u00e1\u0161 t\u00fdm z\u00e1kaznick\u00fdch slu\u017eeb je zkontroluje, aby ov\u011b\u0159il, zda maj\u00ed n\u00e1rok na vr\u00e1cen\u00ed pen\u011bz.<\/p><p>\u2022 Pokud je polo\u017eka pova\u017eov\u00e1na za zp\u016fsobilou pro vr\u00e1cen\u00ed pen\u011bz, zpracujeme vr\u00e1cen\u00ed pen\u011bz do 24 hodin od obdr\u017een\u00ed vr\u00e1cen\u00fdch materi\u00e1l\u016f.<\/p><p>\u2022 Vr\u00e1cen\u00ed pen\u011bz bude provedeno pomoc\u00ed p\u016fvodn\u00ed platebn\u00ed metody. Po obdr\u017een\u00ed vr\u00e1cen\u00e9ho zbo\u017e\u00ed budou vr\u00e1cen\u00e9 pen\u00edze p\u0159evedeny na v\u00e1\u0161 \u00fa\u010det, pokud nedojde k \u017e\u00e1dn\u00e9mu po\u0161kozen\u00ed produktu.<\/p><h3>Odpov\u011bdnost za vr\u00e1cen\u00ed z\u00e1silky<\/h3><p>\u2022 V p\u0159\u00edpad\u011b p\u0159evzet\u00ed nespr\u00e1vn\u00fdch kov\u016f vysok\u00e9 \u010distoty, po\u0161kozen\u00ed dopravcem, z\u00e1vady v kvalit\u011b a v\u00fdkonu nebo chyba v dodan\u00e9m mno\u017estv\u00ed. Zak\u00e1zkov\u00e1 tov\u00e1rna na vz\u00e1cn\u00e9 kovy je odpov\u011bdn\u00e1 za n\u00e1klady na zp\u00e1te\u010dn\u00ed p\u0159epravu bez n\u00e1klad\u016f pro z\u00e1kazn\u00edka.<\/p><p>\u2022 Z\u00e1kazn\u00edk je odpov\u011bdn\u00fd za zaji\u0161t\u011bn\u00ed a \u00fahradu skute\u010dn\u00fdch p\u0159epravn\u00edch n\u00e1klad\u016f spojen\u00fdch s vr\u00e1cen\u00edm v p\u0159\u00edpadech, kdy z\u00e1kazn\u00edk zakoupil \u0161patn\u00fd materi\u00e1l, nepasoval nebo zbo\u017e\u00ed ji\u017e nechce.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-67cfc9a e-flex e-con-boxed e-con e-parent\" data-id=\"67cfc9a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-48383b8 elementor-widget elementor-widget-text-editor\" data-id=\"48383b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Kontaktujte n\u00e1s<\/h3><p>M\u00e1te-li jak\u00e9koli dotazy nebo pot\u0159ebujete dal\u0161\u00ed pomoc ohledn\u011b na\u0161ich p\u0159epravn\u00edch z\u00e1sad, nev\u00e1hejte kontaktovat n\u00e1\u0161 t\u00fdm z\u00e1kaznick\u00fdch slu\u017eeb. Jsme v\u00e1m k dispozici od pond\u011bl\u00ed do soboty od 8:30 do 18:00 a m\u016f\u017eete n\u00e1s kontaktovat prost\u0159ednictv\u00edm:<\/p><p>\u2022 Obchodn\u00ed Tel: +86-731-43311518<\/p><p>\u2022 Obchodn\u00ed po\u0161ta: info@customraremetal.com<\/p><p>\u2022 Obchodn\u00ed adresa: patro 1-2, Bldg 1-8, Jinke Yida Industry Creation Town, \u010d. 75, East Sixth Road, Langli Street, Changsha County, Hunan, \u010c\u00edna<\/p><p>Na\u0161i specializovan\u00ed z\u00e1stupci z\u00e1kaznick\u00fdch slu\u017eeb v\u00e1m r\u00e1di pomohou a poskytnou ve\u0161ker\u00e9 pot\u0159ebn\u00e9 informace nebo vysv\u011btlen\u00ed t\u00fdkaj\u00edc\u00ed se va\u0161ich dotaz\u016f na p\u0159epravu.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>30-Day Money-Back Guarantee Thank you for choosing Custom Rare Metal Factory as your trusted minor metal manufacturer. We are dedicated to providing you with high-purity rare metals and\/or alloys. However, we understand that there may be situations where you need to return or exchange your purchase. This return policy outlines the guidelines and procedures for [&hellip;]<\/p>","protected":false},"author":1,"featured_media":690,"parent":0,"menu_order":102,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2051","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/customraremetal.com\/cs\/wp-json\/wp\/v2\/pages\/2051","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/customraremetal.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/customraremetal.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/customraremetal.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/customraremetal.com\/cs\/wp-json\/wp\/v2\/comments?post=2051"}],"version-history":[{"count":0,"href":"https:\/\/customraremetal.com\/cs\/wp-json\/wp\/v2\/pages\/2051\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/customraremetal.com\/cs\/wp-json\/wp\/v2\/media\/690"}],"wp:attachment":[{"href":"https:\/\/customraremetal.com\/cs\/wp-json\/wp\/v2\/media?parent=2051"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}