{"id":2058,"date":"2024-12-09T07:17:34","date_gmt":"2024-12-09T07:17:34","guid":{"rendered":"https:\/\/customraremetal.com\/?page_id=2058"},"modified":"2024-12-09T07:25:09","modified_gmt":"2024-12-09T07:25:09","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/customraremetal.com\/pt\/refund-policy\/","title":{"rendered":"Pol\u00edtica de Reembolso"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2058\" class=\"elementor elementor-2058\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5fb112 e-flex e-con-boxed e-con e-parent\" data-id=\"c5fb112\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2611c11 elementor-widget elementor-widget-image\" data-id=\"2611c11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"720\" height=\"388\" src=\"https:\/\/customraremetal.com\/wp-content\/uploads\/2024\/12\/Refund-Policy.webp\" class=\"attachment-large size-large wp-image-2060\" alt=\"\" srcset=\"https:\/\/customraremetal.com\/wp-content\/uploads\/2024\/12\/Refund-Policy.webp 720w, https:\/\/customraremetal.com\/wp-content\/uploads\/2024\/12\/Refund-Policy-18x10.webp 18w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dcf6fb4 e-flex e-con-boxed e-con e-parent\" data-id=\"dcf6fb4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6e22a5a elementor-widget elementor-widget-text-editor\" data-id=\"6e22a5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Em caso de insatisfa\u00e7\u00e3o com nossos servi\u00e7os ou produtos, o comprador tem a liberdade de solicitar um reembolso de n\u00f3s. Nossa Pol\u00edtica para o reembolso ser\u00e1 a seguinte:<\/p><p>O comprador ser\u00e1 eleg\u00edvel para um reembolso do produto adquirido de acordo com os termos desta pol\u00edtica (\u201cPol\u00edtica de Reembolso\u201d). A Pol\u00edtica de Reembolso n\u00e3o substituir\u00e1 ou substituir\u00e1 a garantia limitada da Custom Rare Metal Factory ou a isen\u00e7\u00e3o de tal garantia contida no Contrato de Licen\u00e7a de Usu\u00e1rio Final da Custom Rare Metal Factory. A Pol\u00edtica de Reembolso \u00e9 aplic\u00e1vel somente dentro dos prazos aqui estabelecidos e sujeita aos requisitos aqui estabelecidos.<\/p><h3>Pol\u00edtica de Reembolso<\/h3><p>Se voc\u00ea deseja reembolsar nosso produto:<\/p><p>Envie uma solicita\u00e7\u00e3o formal por escrito enviando um e-mail para info@customraremetal.com ou ligue para n\u00f3s para confirmar o reembolso.<\/p><p>\u2022 O produto dever\u00e1 ser devolvido em at\u00e9 30 dias ap\u00f3s a data de envio. Caso recebamos o produto ap\u00f3s 30 dias da data de entrega, ele n\u00e3o ser\u00e1 aceito.<\/p><p>\u2022 Ap\u00f3s receber seu produto, os custos de envio + custos de transa\u00e7\u00e3o + custos de embalagem ser\u00e3o deduzidos do valor e o valor restante ser\u00e1 transferido para sua conta se o material n\u00e3o apresentar nenhum tipo de dano.<\/p><p>Em terceiro lugar, se recebermos o produto ap\u00f3s 30 dias da data de entrega, ele n\u00e3o ser\u00e1 aceito.<\/p><h3>Obter um reembolso<\/h3><p>\u2022 Assim que recebermos os metais e\/ou ligas de alta pureza devolvidos, nossa equipe de atendimento ao cliente os inspecionar\u00e1 para verificar sua elegibilidade para reembolso.<\/p><p>\u2022 Se o item for considerado eleg\u00edvel para reembolso, processaremos o reembolso dentro de 24 horas ap\u00f3s o recebimento dos metais e\/ou ligas de alta pureza devolvidos.<\/p><p>\u2022 Os reembolsos ser\u00e3o emitidos usando o m\u00e9todo de pagamento original. Ap\u00f3s receber suas devolu\u00e7\u00f5es, os reembolsos ser\u00e3o transferidos para sua conta se n\u00e3o houver nenhum dano ao material.<\/p><p>\u2022 Se pago com cart\u00e3o de cr\u00e9dito\/d\u00e9bito\/net banking, os reembolsos ser\u00e3o emitidos para o cart\u00e3o de cr\u00e9dito\/d\u00e9bito\/net banking original fornecido no momento da compra e, no caso de pagamentos via gateway de pagamento, o reembolso ser\u00e1 feito para a mesma conta.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Em caso de insatisfa\u00e7\u00e3o com nossos servi\u00e7os ou produtos, o comprador tem a liberdade de solicitar um reembolso de n\u00f3s. Nossa Pol\u00edtica para o reembolso ser\u00e1 a seguinte: O comprador ser\u00e1 eleg\u00edvel para um reembolso do produto adquirido de acordo com os termos desta pol\u00edtica (\u201cPol\u00edtica de Reembolso\u201d). A Pol\u00edtica de Reembolso n\u00e3o substituir\u00e1 ou substituir\u00e1 [\u2026]<\/p>","protected":false},"author":1,"featured_media":691,"parent":0,"menu_order":103,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2058","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/customraremetal.com\/pt\/wp-json\/wp\/v2\/pages\/2058","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/customraremetal.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/customraremetal.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/customraremetal.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/customraremetal.com\/pt\/wp-json\/wp\/v2\/comments?post=2058"}],"version-history":[{"count":0,"href":"https:\/\/customraremetal.com\/pt\/wp-json\/wp\/v2\/pages\/2058\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/customraremetal.com\/pt\/wp-json\/wp\/v2\/media\/691"}],"wp:attachment":[{"href":"https:\/\/customraremetal.com\/pt\/wp-json\/wp\/v2\/media?parent=2058"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}